safety
Avoiding being a victim of fraud and stay safe

our buying, renting and selling experience should be safe, straightforward and enjoyable. Simply following the steps below can help you keep yourself safe and secure.

avoiding scams

This property sounds too good to be true?

If a property is offered at a much cheaper price whether it’s for rent or sale, ask yourself why. Vendors and landlords will price according to the competition in the local market so if it looks too good to be true, it probably is. In Scotland you can request a home report which has been carried out by a qualified surveyor, this will provide you with a property value based on the properties current condition.

Stay safe and protecting yourself - we recommend the following
  • When enquiring about a property you have seen on Privvymove always email using the 'send a message' or 'arrange a viewing' buttons, or call the number directly on the add.
  • The phone number and email on the advertisement is from the landlord/seller direct, when enquiring about the property get as much details as possible prior to viewing.
  • If you live on your own or you are viewing property either for sale or rent always take a friend/relative with you. A second pair of eyes is always good and may be constructive and help with the decision making. let friends/neighbours and family know when the viewing is taking place and when to expect you back.
Thinking about paying monies before seeing the property?

Don't! We recommend always seeing the property you are interested in before paying any money. If you are unable to visit the property, ask someone you trust to do so on your behalf.

PRIVVYMOVE WILL NEVER ASK FOR FUNDS, SELLING OR LETTING FEES OR ANY OTHER MONIES ON BEHALF OF THIRD PARTIES.

Protect yourself and stay safe - we recommend
  • You are wary of upfront requests for payments or private information, a false sense of urgency or unnecessary details. NEVER PROVIDE USERNAMES OR PASSWORDS TO THIRD PARTIES.
  • Do not be pressurised into transferring large sums of money.
  • Always make sure you see relevant paperwork before you commit to a decision. For instance, when renting, ensure you have seen landlord registration number, safety certificates (e.g. gas safety) and are satisfied your deposit is covered by the Tenancy Deposit Protection Scheme.
  • Be especially sceptical if you're asked to transfer any money via a money transfer service like Western Union or in to an unknown bank account.

Fraudulent adverts and known scams

Fraudulent adverts may be placed by criminals posing as sellers or landlords, often involving hoax property at a bargain price. A typical scenario may include:

  • The property is advertised at a price well below market value either on Privvymove or another website.
  • The landlord/seller may ask you to make contact by email rather than call.
  • The landlord/seller may claim they have had to move abroad or they don't have access to a phone due to the nature of their job (e.g. in the army, based on an oil rig).
  • Email from privvymove verifying seller or landlord – privvymove will never send emails directly to you endorsing any third party or individual adverts.
  • Landlord or seller send you a copy of a passport as proof of reality - Ask yourself why? We have found that these provided papers are being used to build the story around the scam and could in fact be stolen.
  • Privvymove will never send a 'Tenant verification email' as we do not provide such service. They will then ask you to transfer the deposit and first month's rent for the property, without you having seen the property.
  • They may ask for money to be sent abroad or via a false 'Payment Protection Service' using legitimate company names, this should be avoided and the relevant authorities informed.
  • They may then ask you to use a Money Transfer service (e.g. Western Union) or supply you with a sort code and bank account number to arrange the transfer of monies.

PRIVVYMOVE WILL NEVER ASK FOR FUNDS, SELLING OR LETTING FEES OR ANY OTHER MONIES ON BEHALF OF THIRD PARTIES.